BREAKING: TUI Closes 166 High Street Stores Across UK and Ireland

Tour operator TUI has announced plans to close 166 of its high street stores in the UK and the Republic of Ireland.

Managing director Andrew Flintham said:

“We want to be in the best position to provide excellent customer service, whether it’s in a high street store, over the telephone or online, and will continue to put the customer at the heart of what we do.

“It is therefore imperative that we make these difficult cost decisions, look after our colleagues during such unprecedented uncertainty and also offer a modern customer service.

“Customer behaviours have already changed in recent years, with 70 per cent of all TUI UK bookings taking place online.

“We believe Covid-19 has only accelerated this change in purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own home.