The Costa Del Sol Small Business Recovery Service has added free mental health support services to its Reignition Customer Revisit platform.
The Costa Del Sol Small Business Recovery Service has added free mental health support services to help small business owners after the health pandemic.
Despite the resilience of Costa Del Sol business owners, the pandemic has left thousands of small businesses uncertain about how to fast track their recovery.
The full impact of this global pandemic has yet to show itself, but studies from around the world report alarming increases in small business owners with mental health issues as they struggle to recover their livelihoods.
Costa Del Sol Small Business Recovery Service, Development Director Andrew Bayley explains: “A recent study from the Centres for Disease Control and Prevention survey found that 40.9 per cent of the 5,470 respondents reported behavioural health conditions or an adverse mental disorder such as depression, anxiety, or increased substance use.”
“These numbers represent an escalating mental health crisis and it’s important that we all remain aware of our own mental health and that of those around us.”
“Our own research into European governmental and charitable mental health provision warn of an imminent ‘second pandemic’ as support services become overwhelmed.”
Developed during lockdown as an emergency lifeline, the Reignition customer revisit platform has helped thousands of small businesses restore income despite seeing fewer customers.
What the Costa Del Sol Small Business Recovery Service never expected was the number of conversations it would have about mental health issues.
Mindful of the World Health Organisation’s (WHO) Mental Health Day this month, and alarming evidence of a deepening crisis, they decided to act.
The company has introduced free mental health support resources for small business owners and their staff in need of mental health support on the Costa Del Sol.
These resources include an online Q&A Forum providing community support.
For more personalised support, they have also appointed a Mental Health Practitioner with over 25 years’ experience in NHS mental health support.
This Mental Health Practitioner, Max, is available to provide personal support via live chat three days each week.
The Costa Del Sol Small Business Recovery Service resources are funded by the company and absolute confidentiality is guaranteed.
Please note that this is not an emergency service. Any requirement for emergency assistance should be directed to the emergency services on 112.
Further information about these free resources can be found at www.costadelsolrecovery.es
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