Ryanair Eventually Sends Refund Voucher – But In Dead Husband’s Name!

THE airline has apologised to Janis McKay for the blunder after she tried to cancel flights booked by her late husband Marcus.

Tackless Ryanair staff sent the grieving widow a holiday voucher for her dead husband but it was months after he sadly passed away. Janis, from Moodiesburn, North Lanarkshire, was left heartbroken when her husband Marcus, 63, died suddenly from an aneurysm in February – just weeks before they were due to fly with the company to Malta.

#Ryanair said they would deal with her refund immediately. It said: “I also regret that incorrect information notifications were sent out regarding this flight reservation in error and I apologise for the inconvenience this may have caused.

“I wish to confirm that a refund of £355.40 in respect of your cancelled flights will be transferred to your account details provided within the next 10 working days.

“In addition, I wish to extend to you my sincere and heartfelt sympathy in the recent bereavement of Mr McKay.

#death #travellers #ryanair #janismckay