IF you have ever dreamed of a mobile phone service in Spain which is cheap, has great coverage and offers a service completely in English with native English- speaking staff – wake up, it’s now become a reality with Lobster Mobile.
Two years in the making, Lobster, which is a Spanish company, offers an incredibly simple service to set up with none of the usual bureaucracy. For a flat monthly fee you get unlimited calls and texts in Spain and to the UK and other countries.
It really is flippin’ easy and great value for money and instead of loads of different calling plans and complicated contracts you have three simple monthly options, all with unlimited calls and texts and you just choose the amount of data you want.
€12 gives you 2GB of data, €18 gives you 7GB of data, and €24 gives you 15GB of data which means basically if you like to watch lots of videos, you will probably be better suited with the medium or large plans, whilst if your main interest is making and receiving calls and sending WhatsApps then the small one is probably the one for you.
The great thing about Lobster is that you are not tied into any contract and can change between plans at any time with no penalty, and as an added bonus when you first sign up, your first month’s plan is free to give you the option to decide whether you like the service with no commitments. Lobster thinks you’ll like it and will want to stay.
If you have a Spanish mobile number at the moment and want to keep it, that can easily be arranged so all of your contacts will still be able to call you as normal.
Lobster has full national coverage in Spain, running on the Movistar network.
This really is a first for Spain as the whole service has been built with English speakers in mind, so the call centre which is open from 9am to 9pm seven days a week responds quickly and you will always find help from a native English speaker on the end of the line.
Signing up is simple as all you need is valid ID; passport, NIE or similar, and a credit or debit card and there are no commitments; you simply pay on a monthly basis and can cancel whenever you like.
You can sign up online visiting their website www.lobster.es, by calling their call centre for free on 1661, or by going in to one of more than 300 retail stores selling Lobster.
There are already thousands of happy customers, one of whom (Frances Cripps) wrote on the company Facebook page: ‘I’ve had my SIM card a month now and so far it’s been one of the best I’ve ever had; internet is great and the staff are really helpful. Would definitely be recommending this company to everyone.’