IBERIA bumped a 15-year-old off a Madrid flight and expected him to spend the night alone in a Dublin hotel.
Upset when he was told he could only fly the next morning via Heathrow he called language school owner, Liz Einstein, who is hosting him in Ireland.
She claimed that it was unacceptable for him to stay alone in a hotel or expect him to get through the Heathrow on his own.
She wanted one of her staff to accompany the boy to ensure that he made his connection but that wasn’t an option, Iberia said.
The airline pointed out that the company classed over-14s as adults and rejected Ms Enstein’s argument that the boy was legally a minor in Ireland.
To make sure that he returned safely to Madrid on the alternative flight, she had a brainwave and kitted him out with the space boot that she still had after breaking her foot some time ago.
“We put the cast on him and he boarded the Heathrow plane in a wheelchair,” Ms Einstein told the Irish media.
“That was the only way I could get an adult to assist him all the way through,” she said.