BRITISH AIRWAYS has announced their website has been compromised and fear the payment card details of 380,000 passengers have been stolen by hackers.
An investigation is underway into the hacking of the airline’s website and customers are being warned to be on the lookout for suspicious activity on their bank accounts.
Passengers who made a booking with British Airways between the dates of August 21 to September 5 should be particularly aware of these developments.
British Airways made a public announcement stating, “British Airways is investigating, as a matter of urgency, the theft of customer data from its website, ba.com and the airline’s mobile app.”
They have identified that bookings made from t 10.58pm on Tuesday, August 21 to 9.45pm on Wednesday, September 5 were compromised and were accessed by hackers.
The airline is contacting all those involved but has advised customers who made purchases during the stated time to consult their bank and card providers for advice.
Those who used the British Airways website or application to book flights during the stated time period should be wary of suspicious emails or phone calls claiming to be from the airline.
It is recommended that those affected change their login passwords for the site immediately.
British Airways stress that their website is now secure and functioning as normal and the security breach has been “resolved”.
Police have been notified about the incident and a thorough investigation is underway.
Alex Cruz, Chief Executive at British Airways has said he is “deeply sorry” for the “disruption” the hacking may have caused.
The stolen data is not believed to have contained passport or travel details.
We are investigating the theft of customer data from our website and our mobile app, as a matter of urgency. For more information, please click the following link:https://t.co/2dMgjw1p4r
— British Airways (@British_Airways) September 6, 2018