COSTA LOT: Four-day trip to Benidorm becomes 10-day nightmare

BENIDORM: Holidaymakers left 'stranded' for an extra week BENIDORM: Holidaymakers left 'stranded' for an extra week Shutterstock

A GROUP friends have been stranded in Benidorm after their  Ryanair flight was cancelled following the French air traffic controllers strike.

The three holidaymakers, who were part of an original group of 14, are reportedly running out of cash, medication and sunscreen. 

Valerie Smith said, "We have no money - we've had to get in touch with family and friends who had to send some over."

"It's costing us £1,000 in food, transfers, lost wages and accommodation. We got £58 each back."

The party were told of the flight cancellation on the last night of their four night mini-break in the Costa Blanca resort in Spain and three of the group mistakingly accepted refunds from the airline and were stuck for an extra week.

Valerie said, "The girl organising the trip got a text saying the flight had been cancelled. We tried ringing Ryanair and we were put on hold and then it cut off."

When some of the party tried to search the Ryanair website for answers they accidentally pressed a button that accepted the airline's offer of a refund.

Some  of the   group managed to book on to a flight from Alicante to East Midlands Airport later in the week, while Valerie and friends Jan Lythe, 59, and Irene Wake, 63, remained stuck in the Spanish resort.

A Ryanair spokeswoman said, "This flight from Alicante to Leeds (10 Oct) was cancelled (due to a French ATC strike) over 30 hours before the scheduled departure of 21:35 local time and these customers were sent text messages and emails at 15.10 – again over 30 hours before departure - advising them of this ATC cancellation and of their options of a full refund, or free rebooking on to the next available flight or free transfer onto an alternative flight.

"These customers opted for a full refund at 18.07 on Mon 9 Oct which was processed immediately.  We apologise sincerely for this flight cancellation which was caused by a French ATC strike."

One of the alternatives offered by the airline was a flight to Liverpool - via Krakow.

Comments (0)

There are no comments posted here yet

Leave your comments

Posting comment as a guest. Sign up or login to your account.
0 Characters
Attachments (0 / 3)
Share Your Location

Poll of the Week

Do you agree with Formula 1's decision to replace grid girls with grid kids?

New online edition graphic

Create Costa Blanca North Alert

Do you want to be the first to receive our latest news from Costa Blanca North? Subscribe here.

Latest Tweets

From IFTTT
BREAKING: Plastics warehouse fire in southern Spain https://t.co/Iemeglh8qp #EuropeanNews #EuroWeekly https://t.co/UjhvFVioOQ
From IFTTT
Spanish PM supports Marta Sanchez’s national anthem lyrics despite backlash on social media https://t.co/fwmHKzsmdq… https://t.co/CIr1ZBuRua
From IFTTT
Spain demands jail for 18 ‘linked’ to Russian mafia https://t.co/gdLseUlMsX #EuropeanNews #EuroWeekly https://t.co/EvzPu7XUAy
Follow Euro Weekly News on Twitter

Post Gallery

Ryanair announce MASSIVE £200m investment at Manchester airport and new  summer route to Spain

One company created every 34 minutes last November in Andalucia

Channel 5's Bargain-Loving Brits in the Sun hits Costa Blanca this week

Low-cost summer flights released between Wales and Spain

New pet protection laws in Spain after ‘years of waiting’

Drinking water transferred from Costa del Sol to preserve Axarquia supplies

Spaniards outraged with The Times following ‘How To Be Spanish’ article

Ex-Brazil striker Ronaldo reveals plan to buy football  league club “in Spain or England”

Petition to reverse ban on darts walk-on girls reaches almost 40,000 signatures

© 2017 EWN Media Group, Avenida Ramon y Cajal 54, Edificio River Playa, Local 2, 29640 Fuengirola, Malaga, Spain. Telephone: +34 951 38 61 61. No part of this website may be reproduced without written permission from the publishers. All rights reserved. Todos los derechos reservados. 
Privacy Policy - Legal Notice