Travel warning: You should always open your luggage at the airport


Travel warning: You should always open your luggage at the airport after you land.

A traveller has given sound advice and warned passengers that they should always check their luggage when they land at the airport, before leaving the terminal. Failing to do so could lead to issues if you need to claim for damaged or stolen belongings.

Gina Sheldon had headed home in December with a case full of Christmas presents. She did not check her baggage at the airport and headed straight home. When she opened her case she was shocked to find that Christmas presents had been swapped out with dirty T-shirts and dog food.


Speaking to Fox 10 Gina commented: “When I opened my luggage all of the gifts were gone and replaced with individual plastic bags filled with dog food, dirty t-shirts and empty French body product containers.”

The airline offered her Air miles after she contacted them. She then complained to Air France who told her that luggage must be checked before leaving the airport to receive compensation.

According to Live and Let’s Fly the airline stated: “You left the baggage area and went home so we have no way to confirm that those items were or were not in your bag when transported or what occurred after you left.

“Claims for missing items must be made immediately at the airport with the baggage department for that reason.”

Live and Let Fly warned travellers that they should always check their luggage carefully to ensure they have not been targeted by thieves. They commented: “When claiming your luggage from an airline baggage claim carousel, don’t just check the exterior of your bag for damage, but make sure your personal contents are inside.

“Sometimes, your bag may look right and feel right, but the contents have been switched and thieves are counting on you not to notice until it is too late.”

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Alex Glenn is a reporter for Spain’s largest English-speaking newspaper, Euro Weekly News. Formerly she worked in the NHS for 15 years until relocating to Spain in 2018. She loves the Spanish lifestyle, language and culture and spent several years learning Spanish before moving to Spain for a better quality of life. She has made her home in the mountains in Almeria, where she loves being part of a rural community that has a mix of both expats and Spanish residents. In her spare time, she enjoys hiking, reading and exploring the area where she lives.


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