Virgin Media crashes leaving thousands of Brits without internet

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Virgin Media crashes leaving thousands of Brits without internet
Credit: Twitter

Virgin Media crashes leaving thousands of Brits without internet access.

Thousands of customers were left without Internet access, and unable to watch TV or even make phone calls as Virgin Media crashed on Thursday morning, December 2.

Outages were reported on Down Detector. According to the website at 11am more than 17,000 issues had been reported already.

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The problem has been confirmed by Virgin Media who took to Twitter. The company said: “We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible.”

This is not the only recent Virgin Media outage as last week around 2,000 people had issues with their Internet.

One person pointed out the Virgin Media outage and said: “Whole tv is down, Glasgow, what’s going on? Directs to a website that’s also down, the big question is, have you been hacked?


“And is my personal info safe?! When will it be back up?”

A customer took to Twitter and said: “Can you inform us what is happening with TV signal in Perth. I have no tv and can’t get onto the website. It also appears to be down. Tried phoning but can’t get through.”


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Alex Glenn is a reporter for Spain’s largest English-speaking newspaper, Euro Weekly News. Formerly she worked in the NHS for 15 years until relocating to Spain in 2018. She loves the Spanish lifestyle, language and culture and spent several years learning Spanish before moving to Spain for a better quality of life. She has made her home in the mountains in Almeria, where she loves being part of a rural community that has a mix of both expats and Spanish residents. In her spare time, she enjoys hiking, reading and exploring the area where she lives.

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