Spain’s Supreme Court overrules some ‘unfair’ Ryanair luggage rules

0
Ryanair
Spain's Supreme Court overrules some 'unfair' Ryanair luggage rules. image: Stock Photo

Spain’s Supreme Court overrules some ‘unfair’ Ryanair luggage rules.

Spain’s Supreme Court has deemed unfair Ryanair‘s luggage rules, under which the budget carrier could legally (due to a clause in the contract) send bags and suitcases on a different flight than passengers.

Following a complaint from a consumer association, the court said that there could indeed be occasions that justify sending luggage on a separate flight, but that the airline’s clause was too generic.

-- ADVERTISEMENT --

“(It leaves) to the will of the carrier to send the checked baggage on the same flight (as the passenger) or not under … unspecified and absolutely unspecific circumstances of safety or operation,” it said.

The Supreme Court also reaffirmed a previous ruling which annulled other clauses, including a 40 euro charge for reprinting a boarding pass, which it deemed disproportionate- thousands of passengers will be happy to hear that!

In 2019, it also ruled that it was unfair for Ryanair to charge a fee for hand luggage.

Related:


Ryanair and BA investigated over refunds.

British Airways and Ryanair are believed to be under investigation as to whether or not they breached consumer laws by not offering refunds to customers for cancelled flights due to the Covid pandemic. Under the current law, customers are entitled to a cash refund within 14 days.

As the pandemic struck the travel industry, BA offered vouchers or rebookings, while Ryanair provided the option to rebook, said the CMA.


The watchdog said: “The CMA is concerned that, by failing to offer people their money back, both firms may have breached consumer law and left people unfairly out of pocket. “It is now seeking to resolve these concerns with the companies, which may include seeking refunds, or other redresses, for affected customers.”

 


Thank you for taking the time to read this article, please remember to come back and check The Euro Weekly News website for all your up-to-date local and international news stories.

Ron actually started his working career as an Ophthalmic Technician- things changed when, during a band rehearsal, his amplifier blew up and he couldn’t get it fixed so he took a course at Birmingham University and ended up doing a degree course. He built up a chain of electronics stores and sold them as a franchise over 35 years ago. After five years touring the world Ron decided to move to Spain with his wife and son, a place they had visited over the years, and only bought the villa they live in because it has a guitar-shaped swimming pool!. Playing the guitar since the age of 7, he can often be seen, (and heard!) at beach bars and clubs along the length of the coast. He has always been interested in the news and constantly thrives to present his articles in an interesting and engaging way.

LEAVE A COMMENT

Please enter your comment!
Please enter your name here