EasyJet said will add more seats on flights from Portugal to the UK between Saturday June 5 and Monday June 7 to help holidaymakers return ahead of the sudden move to add Portugal to the amber list.
Over ,1000 additional seats have been added on routes from Faro to London Gatwick, London Luton, Bristol and Manchester. Customers can easily transfer to these flights themselves via Manage Bookings at easyJet.com or via the easyJet mobile app. Customers on easyJet holidays packages have been contacted directly and supported if they want to make any changes to their holiday arrangements, the airline said.
“We know first-hand from our customers what a blow this sudden decision to put Portugal on the Amber list is. With many British tourists currently in Portugal our priority is to help the customers who need to return ahead of the Tuesday deadline. We are providing over a thousand additional seats from Portugal to the UK by flying larger aircraft on flights and adding some additional flights where there is demand,” said Easyjet CEO Johan Lundgren.
To support any customers who require new tests to be able to return to the UK in line with current UK government requirements, the airline and holiday operator is working with its testing partners to assist customers in Portugal who need to make new testing arrangements.
“To help make this more affordable for customers, for an additional test there will be a 20 percent discount available for easyJet and easyJet holidays customers, who can use code PORTUGAL20 when booking. Customers will be contacted directly from today to help make it as easy as possible to return if they need to, despite the sudden change in restrictions,” the company said in a statement on June 4.
In response to yesterday’s news, EasyJet holidays said it had contacted all customers in Portugal, to assist them to find alternative flights if they want to return home sooner than planned and advising on testing options. The operator has also contacted all customers with imminent departures. Customers who no longer wish to travel have the option to make fee free changes to their holiday date or receive easyJet holidays credit, to use towards a holiday at a later date.
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