Amazon Customers Warned About The Latest Phone Call Scam

Amazon Customers Warned About The Latest Phone Call Scam

Amazon Customers Warned About The Latest Phone Call Scam. image: amazon

AMAZON Customers Warned About The Latest Phone Call Scam asking about supposed account payments

Amazon is warning its millions of customers to be aware of a dangerous new phone scam that has been reported to them, relating to their Amazon Prime service.

Amazon Prime, is, of course, their paid subscription service, which can help people get faster delivery of goods, as well as accessing exclusive film and TV content, and had more than 15m subscribers in 2019, so this is an obvious target for scammers to target large numbers of potential victims.

The latest scam involves a phone call from somebody claiming to work for Amazon telling people they have had an amount charged to their Amazon account, and the caller then tells them to ‘Press 1’ if they wish to ‘cancel’ the payment.

It is unfortunately a very simple scam by the caller to uncover personal details, like bank account numbers or other sensitive private information which the scammers can then use for criminal purposes, such as identity fraud, or cleaning out the bank account.

A number of people told Amazon about their experiences, one said, “Just had a phone call claiming to be Amazon, it said my subs would be taken this week, and that if I pressed one, I could speak to a manager. This is a SCAM – hang up and report!”.

Another told how, “It thanked me for renewing my Amazon account for £79.99, I was then invited to press one to cancel”.

Amazon has provided guidance to help those who think they may have been targeted by a scam, and explain that nobody from their company would ever email or call a customer to ask someone for their personal information.

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Written by

Chris King

Originally from Wales, Chris spent years on the Costa del Sol before moving to the Algarve where he is a web reporter for The Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at editorial@euroweeklynews.com

Comments


    • lew

      30 March 2021 • 18:12

      Saw your notice a little too late but I realized it was a scam. call came from a local number Norwich, CT 860 887 2360 ..Standish B W Jr.saying I “returned” a $1500 item and if I wanted to cancel press 1. a foreign speaking man answered the call and proceed to get me to give my nfo. I told him I was going to report this as a scam and he would get no info from me and not to call back..

    • carl

      14 April 2021 • 13:12

      I’ve noticed that a number of people have said this call should be “reported”. Reported to who? Nobody is policing the telephone system. It cannot be “reported”.

    • Trish

      08 March 2022 • 23:47

      I agree , the first thing I said was reported to who! Some one needs to figure out a way tjj on stop these criminals!

    • ray

      19 April 2022 • 08:37

      just had an automated voice tell me 79.99 will be taken from my account and i pressed 1 to speak to the a foreign voice ,i said why have i had this call i have never internet banked or ever had this fone no of mine had anything to do with it,,i dont even have a bank account,,the fone went dead,tried to call back it was you cant dial it back….heres the no it says germany..+49 (0) 069016856

    • Janet Cziganek

      02 May 2022 • 12:28

      I had the same thing happen to me, I was told to download an app, abeydesk to cancel the subscription, I installed the app but told her I was not comfortable doing this and hung up, deleted the app and restarted my phone, the number she phone from was 07761 755004

    • jessica

      14 June 2022 • 18:03

      I must have had 10 or more of these calls from various numbers, just put the phone down. Amazon do not call customers

    • Gloria Hearne

      19 July 2022 • 02:45

      went to install my new fire stick, I follow the instructions on my TV. It asks me to enter a code by going to amazon.com/code. then it listed the phone number and said to call customer service. I did, As I am talking to this guy, He then ask me to go to my app store and download “Any desk remote app” I knew this wasn’t right. I then hung up and called Amazon and reported this to them. Amazon also checked with fire stick, and they don’t do things like this. So, I was being scam for sure. But how did they do this! Very scary

    • Adriana

      30 July 2022 • 07:20

      I got a robot call telling me I had $900 charged to my account at Amazon. I was told to press one to cancel or 2 to accept. Clearly this was a scam as so I hung up.I was afraid if I pressed one to cancel it was a trick to get me to accept. No number was available so how can it be reported? There needs to be a way for these scams to be reported and investigated.Surely if someone can call,then the scammer can be traced even if no number shows on the phone. We know the government can spy on anyone so they should be able to find scammers.

    • jillson

      15 September 2022 • 00:46

      please inform us, your customers, the place we should go to report a robocall that sounds like a scam I receive 2-3 calls per day

    Comments are closed.