OVER a Million Debenhams Online Customers Stuck in Virtual Queue as Store Offers 70% ‘fire sale’.
A message posted online told customers “we are currently using a virtual queue due to exceptional demand” after the chain prepared for a 70% off pre-Christmas clearance. The department store was earlier preparing its last ever Christmas blow-out after last-ditch attempts to save it collapsed this morning.
JD Sports, which was tipped to rescue the 242-year-old department store, said it was no longer interested after Arcadia, which is worth £75million a year to Debenhams, collapsed. The chain then began preparing a 70% off pre-Christmas clearance in what’s expected to be the last ever sale across its remaining 124 stores.
A notice tonight told shoppers trying to get on the website: “You are in a virtual queue. Sorry for the wait, we are currently using a virtual queue due to exceptional demand. We will get you onto the site as soon as possible. Thank you for your patience.”
The company has said it will continue to trade on the high street and online with a fire sale of its stock as England’s national lockdown ended.
“Debenhams will continue to trade through its 124 UK stores and online to clear its current and contracted stocks,” a statement told Mirror Money.
Dubbed “Wild Wednesday”, December 2 is set to be one of the busiest shopping days of the year as retailers return from lockdown with new 24-hour trading times in a bid to claw back the £900million lost a day as a result of Covid-19 restrictions.
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