ENERGY GIANT TO SHUT CALL CENTRES AND CUT 4,500 JOBS

IT HAS BEEN revealed that Npower has announced plans to restructure its business which union sources say could lead to the loss of up to 4,500 jobs and the closure of a number of call centres.

Workers will be given details at briefings later today (Friday).

Yesterday, it emerged that Npower owner Innogy suffered a major hit to its outlook for the financial year as Britain’s price cap continued to weigh on the sector.

Eon is set to take the reins at Npower after a deal between the two was approved by the European Commission in September however the loss of 447,000 customers so far this year, is forcing Eon to pledge a rapid turnaround including ‘to cut 4,500 jobs’ and shut call centres in ‘restructure’

The disappointing results during first nine months of the year has prompted Eon’s chief executive, Johannes Teyssen, to call the business he had just bought an “open wound”.