By James Warren • Published: 03 Sep 2019 • 12:11
EXPOSED: The Grupotel Family Life Mallorca Mar in Cala Bona where the alleged incident took place. CREDIT: Facebook / TUI
REPORTS are surfacing on social media about an apparent incident at the Grupotel Family Life Mallorca Mar hotel where it is said a number of tourists have been exposed to high levels of chlorine gas during pool maintenance.
The incident was apparently caused when a member of staff attempted to fix a blockage in the filtration system of the hotel’s pool whilst bathers were still in the water.
Upon clearing the blockage, the pump released the materials into the pool, causing injuries to a “small number of people” according to reports.
British media contacted TUI for a statement and a spokesperson for the travel company said: “We are aware of an incident that occurred on August 28 at the TUI Family Life in Mallorca involving a blocked pump in the pool filtration system, in which a small number of customers were injured.
“We are continuing to do everything we can to support those affected, and our TUI team in resort are on hand to help customers in any way they can. The safety and wellbeing of customers is always our highest priority.”
Although no details of the injuries suffered have been revealed, medical experts have explained that high levels of chlorine gas can be fatal, with minor exposure liable to cause blurred vision, coughing, chest tightness, difficulty breathing and burning sensation in the nose, throat or eyes.
Share this story
Subscribe to our Euro Weekly News alerts to get the latest stories into your inbox!
By signing up, you will create a Euro Weekly News account if you don't already have one. Review our Privacy Policy for more information about our privacy practices.
Share your story with us by emailing newsdesk@euroweeklynews.com, by calling +34 951 38 61 61 or by messaging our Facebook page www.facebook.com/EuroWeeklyNews
By signing up, you will create a Euro Weekly News account if you don’t already have one. Review our Privacy Policy for more information about our privacy practices.
Download our media pack in either English or Spanish.