CALPE’S Citizens’ Attention Office (OAC) will use an appointments system to reduce waiting time.
Initially appointments can be made between 8am and 9am by ringing 96 583 36 00 or online at email@example.com, explaining the motive for the visit so that the OAC employees are prepared beforehand.
Calpe’s OAC handles around 100 consultations each day and during the first six months of 2019 saw 21,969 people without taking into account online or telephone enquiries.
The office, which opened 10 years ago and now has nine employees and a manager, received a satisfaction rating of 97 per cent in a recent survey.
It is open from 8am until 4.30pm from Monday to Thursday, from 8am until 2pm on Fridays and from 10am until 1pm on Saturdays.