BRITISH holidaymakers were forced to endure 27 hours of delays when their flight from the Canary Islands to Manchester broke down.
A ´technical problem’ with the wing flaps on their TUI plane left passengers stranded without any alternative flights to Manchester.
The scheduled take-off time from Tenerife for the TUI flight was 1pm on Tuesday.
However, the flight actually left on 4pm on Wednesday and passengers were stuck on the island for 27 hours.
TUI bosses apologised for the frustrating delay after passengers were left waiting onboard the idle plane for five hours while waiting for the problem to be resolved.
After a long wait the passengers were escorted off of the aircraft taken to hotels for the night.
However, Roger Pickford a passenger aboard the affected flight complained to the British press, claiming the airline’s lack of information was unacceptable: “We didn’t have any information from anyone.”
Mr. Pickford bemoaned the ‘poor quality’ of the hotel provided by the airline.
“There were people sat in the airport with babies and young children”, claimed Mr. Pickford.
He then alleged, “Some people got five-star hotels, but ours was horrible.”
A spokesman for TUI said: “We would like to apologise for any inconvenience to customers on the delayed flight TOM2203 from Tenerife to Manchester.”
“We understand how frustrating a flight delay can be and we would like to thank affected customers for their patience and understanding.”