AN airline passenger is taking legal action against police after she alleges that long security queues made her miss her flight to Mallorca.
The 32-year-old entrepreneur from Germany, arrived at Cologne-Bonn airport to fly to Palma de Mallorca in May last year.
The woman said that she arrived at the airport two hours before her flight was scheduled to leave.
The woman claims she was forced to wait over an hour at airport security despite raising her concern with members of staff that her flight to Mallorca was due to depart imminently.
She alleges that she ran to the departure gate of her flight but wasn’t in time for the last call for boarding the aeroplane and was denied entry.
Now the disgruntled lady is suing airport authorities for the losses she incurred after missing the flight, losses she calculates to amount to 738 euros.
After missing her flight the woman took a plane to Dusseldorf and finally a second plane to Mallorca.
She arrived one day later than expected costing her an additional €540 in total.
The woman is filing her legal action against the Federal Police of Germany, who are responsible for airport security, citing the airport was understaffed on her day of travel and that this ultimately led to the financial losses she incurred.
German Federal Police contest the woman’s claims, stating that there was sufficient staff on the day and more than enough security gates were open.
Now a judge will determine whether the woman incurred financial losses due to a lack of security staff on her day of travel or if she missed her flight for separate reasons which the German Federal Police will not be held accountable for.