IRISH low-cost airline Ryanair has today (Thursday) confirmed that it will give a free 10 kilo checked bag to all two million non-priority customers who booked before 31 August, to travel after 1 November, the date when Ryanair introduces its new cheaper 10 kilo check bag service and eliminates all free gate bags and related flight delays.
All the two million non-priority customers have told the good news by email that a free 10k kilo checked bag has been added to their booking.
The airline says that, in addition, there are approximately 50,000 passengers who booked on/before 31 August but bought priority boarding (as a separate service) after September 1 since this new policy was introduced on August 31. All these passengers have had the €8 cost of their priority boarding refunded but Ryanair will still allow them to travel with priority boarding free of charge.
Ryanair says this means that all non-priority passengers who made a booking prior to August will not be penalised in any way by the introduction of Ryanair’s lower cost €8 check bag service from November 1 as they will be now able to check-in their free 10 kilo bag, at the airport, on the day of travel.
Ryanair’s Kenny Jacobs said: “All passengers who had booked on/before 31 August will now face no extra cost or inconvenience, as they have today received a free 10kg check bag, from Ryanair, added to their booking.
“We’re also looking forward to welcoming some 50,000 passengers on-board after 1 November, (who made their booking before 31 August) but who bought Priority Boarding over the last two weeks, who will now receive this service free of charge.
“All passengers booking our lowest fares after 31 August have chosen our €6 priority boarding fee (which allows them to bring 2 free carry on bags) or have chosen our €8 (10kg) check bag service, or have chosen to pay no optional extra but will travel with our generous small carry on bag allowance – which has been increased by 40% – from 1 November.
“As always Ryanair continues to lower the cost of travel, while our new bag policy from 1 November means we can eliminate all free gate bags and related flight delays.”
— Ryanair (@Ryanair) September 6, 2018