THE new changes to Ryanair’s hand luggage restrictions will start from tomorrow (Monday) and already have some passengers feeling frustrated.
Travellers will still be allowed two free bags, one large (55 x 40 x 20cm) weighing no more than 10kg and a smaller bag (no larger than 35 x 20 x 20cm). However, from now on, unless the passenger pays extra for priority boarding, which usually costs €5 per person, the bag will instantly be tagged at the departure gate and put in the hold.
The bag will then appear on the baggage carousel with the rest of the luggage once the plane has arrived at its destination.
The new policy was announced last summer, and was initially scheduled to be enforced on November 1, but was pushed back until mid-January,
Meanwhile, the airline has cut the cost of some checked-in bags and increased the weight limit to 20kg, up from the previous allowance of 15kg.
Although the budget airline says the changes will cost it around €50 million, some frequent flyers have complained that the new rules will cost them more money and cause them to waste time in the arrivals hall waiting for their bags.
Frances Whitmore said “I fly frequently, and it’s pain that I now have to pay either more money or waste at least 30 minutes waiting for the bag to arrive.”
Other passengers have complained that these changes will apply to existing bookings without their permission, according to UK media sources.