BUREAUCRACY, delays and confusion have all led to a stressful few months for Guardamar resident Robert Jackson.
Mr Jackson has been seeking medical treatment since 2013 at Torrevieja Hospital for problems with his legs. He explained they are very painful when walking a short distance and that he requires a walking stick as his right leg often gives way: “When I get in and out of bed I have to sit still for a while because I become dizzy and I suffer cramps in both legs.”
As he continues to seek a diagnosis and treatment to ease his suffering, he has requested a disabled parking badge, allowing him to be able to park closer to shops and supermarkets to prevent the fear of a fall and regain his independence. After several visits and attempts to get it: “I’ve been told by the town hall it could take 12 months. I am worried if I walk too far I will fall over or have a serious accident,” he said in dismay.
He has presented paperwork to the town hall and needs to see a specialist in Alicante who will assess whether he qualifies before the disability badge can be issued, but he is still waiting for that appointment and he has been given no indication as to when it could be.
What makes the situation worse is that Mr Jackson’s wife, who sadly passed away last year, had a disability badge. She also went through the same process but from receiving medical notes, to having an assessment in Alicante and being given the badge from Guardamar Town Hall, it took just four weeks, leaving Mr Jackson confused as to why he could be waiting a year.
The Euro Weekly News is trying to help Mr Jackson in resolving the issue, but when we visited the medical centre he deals with to try and get answers it was closed.