PALMA’S EMT public buses are launching a campaign to improve bus driver – bus user relations.
The campaign called ‘People who accompany people’ will be promoted over the period of three months. According to the mayor of Palma, Jose Hila, the idea is to feature the human qualities of EMT workers. Drawing them closer to the community will help bus users acknowledge the service they give to the community. He explained that it is important to stress the value of the service bus drivers provide in order to improve relationships with bus users. Five bus drivers who recently retired have been rehired to help with the campaign.
Hila affirmed that the town hall is committed to public transport and that it intends to add more drivers to the 31 who are currently employed by EMT. The city also aims to increase the frequency of services and to improve working conditions. Joan Ferrer, councillor of Transport, said bus lines 3, 5, 11, 12, 14, and 16 will be involved in the effort.