CONSUMER electronics giant Apple has recalled millions of AC wall plugs after receiving reports of them causing electric shocks.
The voluntary recall applies to two-prong plugs provided with Macs, iPads, iPhones and iPods sold between 2003 and 2015 in Continental Europe and five other countries. The plugs are also said to have been included in Apple´s World Travel Adaptor kit.
Affected Apple customers can identify the plug as it has 4 or 5 characters on the inside slot where the power adaptor is attached. Those that feature a 3-letter regional code (e.g. EUR, KOR, AUS) are not included in the recall.
Local Apple stores will exchange the plugs or users can use the Apple website to request a new one. In situations whereby users have already had to replace them, a refund may be given.
Before the recall notice was released, at least twelve incidents were brought to Apple´s attention. A spokesperson for the company said that their customer´s safety was “top priority.”