THE electricity company. Those three words are enough to send the shivers down the spine of many who have been entangled in the red tape often accompanying seemingly simple requests.
The names Endesa, Iberdola or Fenosa are often met with a resigned shrug of the shoulders from old hands in Spain. “What can you do, they are a law unto themselves!”
Or maybe that is an outdated view of the utilities that may have been true 20 years ago, but now they are efficient modern enterprises.
Good or bad, we want to hear your views for a special report in the Euro Weekly News. Have you had a diabolical experience with them, or perhaps you have been impressed with a speedy and helpful service?
If so drop us a line and tell us your story at email@example.com.
What about their pricing, do you understand their bills? Can you work out how their charges work? Many people don’t, and we will be doing our best to explain how you can lower your bills, or at least ensure you are not paying too much.