BENIDORM’S Servicio de Atencion al Turista Extranjero (SATE) assisted 1,280 people between June and December 2013.
The office gives foreign crime victims personalised police attention in their own language. It also provides practical help in contacting family and friends, for instance, or cancelling credit cards.
Questionnaires completed by users of the service pronounced SATE “excellent,” the office recently revealed.
A total of 837 British tourists needed help last year. Most were robbed on the beach, usually through their own carelessness.
The office also attended 179 tourists from other EU countries as well as 174 from outside the European community, plus 90 Spaniards.
Last year’s figures were announced at the latest meeting of the SATE monitoring committee. It was attended by the deputy mayor Gema Amor, Public Safety councillor Jose Marcet, president of the Hosbec hoteliers’ association Antonio Mayor and local police chiefs. All are working together to tackle this type of crime before the high season begins.
“The SATE office demonstrates that Benidorm has the best interests of its tourists at heart,” said a satisfied Gema Amor.