A MEETING on how to assist British nationals in Benidorm was discussed by British Consul in Alicante Paul Rodwell and the tourist information offices. Benidorm has five tourist information offices that in total deal with 60,000 enquiries from expatriates each year, making them a vital source of help and information.
The Consul gave a presentation to members of staff explaining what the Consulate can do to help and when to contact them. This included what Brits should do if their passport is lost or stolen whilst on holiday and also how they can contact the Consulate in an emergency.
The Consul asked the tourist information staff what their top tips would be for Brits coming to Spain. Their feedback was that although it may seem obvious, it is really important to note down which hotel one is staying in before going out as it is very easy to get lost when in a new place.
They also said they wanted to encourage Brits not to be victims of scams. Tourists should check the exchange rate and commission before changing money and not get involved in illegal betting on the street.
Before coming to Benidorm, holiday makers should check that their credit cards will work outside the UK and also get travel insurance. President of HELP International Benidorm, Jan Elders, was also present and given an opportunity to meet the tourist information team and explain the services that HELP offers such as volunteer translators, loan of mobility equipment and hospital visiting scheme in Villajoyosa hospital.