FOLLOWING the confirmation that Compy wet dog food in the aluminium-lined cartons sold by Mercadona may have caused kidney failure in pets, dog owners have been flooding to an online site, set up by a local expat, to fill out a claims form.
However, the manufacturer requests that those affected contact them directly.
“We believe it is easier and faster for those affected to contact us directly,” said Tunaliment pet division spokesman Miguel Fernandez.
This follows their statement admitting that excessive Vitamin D levels found in the food during tests could cause kidney failure in pets, according to the manufacturer’s veterinarian reports.
The supermarket chain – the largest in Spain – withdrew the carton-packaged food from its shelves in 190 stores in Albacete, Almeria, Alicante and Murcia provinces.
This action followed a flood of concerns from dog owners – including scores of expatriates – after their pets had been taken ill, with some vomiting violently.
Vets had identified Compy wet dog food in aluminium-lined cartons sold by Mercadona as the common link between dozens – and possibly hundreds – of complaints by dog owners over sick pets.
This only relates to the new packaging, not the previous tinned wet dog food.
Nor does it relate to the dry dog food made by a different manufacturer, Bynsa.
The manufacturer of the Compy wet dog food’s contact information is email@example.com or 619 113 976.
By Nicole Hallett